Oceaneering Press Release | Oceaneering Ranks First in Eight Categories in Independent Customer Satisfaction Survey

Oceaneering Ranks First in Eight Categories in Independent Customer Satisfaction Survey


February 23, 2017 – Houston, Texas – Oceaneering International, Inc. (“Oceaneering”) earned first place for total customer satisfaction in eight categories in EnergyPoint Research’s Oilfield Products segment of the 2016 Oilfield Products & Services Customer Satisfaction Survey. The annual survey is the industry benchmark for customer satisfaction in the global oilfield.

  • Rated First in “ROVs” for Nine Consecutive Surveys Since 2006
  • Rated First in “Performance and Reliability” and “Subsea Equipment” for Seventh Consecutive Year
  • Rated First in “Deepwater Applications” for Sixth Consecutive Year
  • Rated First in “Offshore Applications” for the Second Year
  • Rated First in “Harsh Environment Wells,” “Ultra-deepwater Applications,” and “Post-sale Support”

The eight categories Oceaneering received top honors were for: remotely operated vehicles (ROVs); performance and reliability; subsea equipment; deepwater applications; offshore applications; harsh environment wells; ultra-deepwater applications; and post-sale support.

Roderick A. Larson, President of Oceaneering, stated, “Building a great culture of safety and operational excellence is something we strive for each and every day. We are pleased to receive top honors from EnergyPoint Research once again in several key areas of our business, and thank our customers for this special recognition and their continued trust and partnership.”

The independent survey was conducted as part of EnergyPoint Research’s 2016 industry-wide Oilfield Products & Services Survey, comprising thousands of in-depth evaluations.

For more information about EnergyPoint Research’s 2016 Oilfield Products & Services Customer Satisfaction Survey, visit energypointresearch.com.

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Articles To solve the unsolvable, Oceaneering seeks out the utmost experts in their respective fields. We provide engineered services and products primarily to the offshore energy industry. Today, we also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. With a varied and diverse pool of expertise, Oceaneering strives to be the go-to thoughtleader in our wide-ranging on- and offshore service lines. We thrive by creating industry-changing technically creative solutions for the most complex operational challenges under water, on land, and in space. Our experts are sought out for their knowledge and experience, to shed light on the latest innovative technology and trends within the wide-ranging industries we serve. Our experts are able to speak to these subjects because they are out in the field, working shoulder-to-shoulder with our clients and associated contractors. They work closely to devise solutions to problems that couldn’t be solved otherwise. We demonstrate our value every day, striving to complete projects on-time and on-budget. Our experts have penned thousands of words on topics related to remotely operated vehicles, subsea hardware, asset integrity, flow assurance, diving, survey and mapping, vessels, well intervention, workover control systems, pipeline repair, inspection, non-destructive testing, decommissioning, renewables, umbilicals, valves, marine services, product testing and qualification, data management, vessel navigation and positioning systems, science and other research, and space systems. Our articles section shines a spotlight on our best and brightest thoughtleaders offering history, data, case studies, and even opinions on industry trends and service techniques, so that we may open a dialogue with the rest of the industry, in order to see how we can all better ourselves and come up with the latest solutions and processes yet to be created. We partner with industry publications and other newsmakers to help tell our story and those of our clients because we aim to not only solve the unsolvable but demonstrate our value and expertise as a company, every single day. We do this work with much importance placed on safety, because safety is instilled in every worker, in every region in which we do business.

Company page Since our founding in the early 1960s, Oceaneering has expanded and grown globally to service several industries such as the offshore energy industry, defense, entertainment, material handling, aerospace, science, and renewable energy industries. In 1964, Mike Hughes and Johnny Johnson formed a Gulf of Mexico diving company called World Wide Divers. The company grew in response to increasing demand for their services and in 1969 merged with two other diving companies to form Oceaneering International, Inc. To solve the toughest challenges, we do things differently, creatively, and smarter. As your trusted partner, our unmatched experience and truly innovative portfolio of technologies and solutions give us the flexibility to adapt and evolve, regardless of market conditions. Our mission is to solve the unsolvable. We thrive by creating industry-changing technically creative solutions for the most complex operational challenges under water, on land, and in space. Our five core values establish a common culture and demonstrate what is most important for us as a company. Since the beginning, the company has transformed from a small regional diving company into a global provider of engineered products and services. Today, we develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also serve the aerospace, defense, and theme park industries. Underpinning everything we do, safety is not only the foundation of our core values, but it is vital to our unmatched performance record and company culture. The industries we serve are as diverse as they are complex. Whether we are engineering deepwater umbilicals or developing robotics for aerospace applications, the safety and health of our employees, vendors, and customers is an integral part of our day-to-day business. If we are working, then our responsibility is to be working safely. Since our inception in 1964, we have placed a high value on employee safety—from diving services and subsea inspection to vessel-based installation operations. We have and will continue to evolve not only our health, safety, and environmental (HSE) processes, but those of the industries in which we work. Although we have been fatality-free since 1999, our HSE journey goes beyond statistics. As our portfolio of services has grown, we have continued to prioritize and advance our approach to HSE.