Our lifetime service program helps ensure the continuity and performance of our AGVs and software for the duration of their use.
We offer quick, professional support anywhere in the world.
With offices in more than 25 countries, and with the presence of our local partners, we operate in close proximity to you and with in-depth understanding of local culture.
The following services are available for maximum AGV system uptime.
Preventive and Corrective Maintenance
Includes regular inspection and adjustment of the AGV system as well as cleaning and preventive replacement of specific parts. We also provide analytical troubleshooting to find solutions to avoid unplanned shutdowns.
We staff an online help desk facility available, Monday to Friday, for technical support and customer reporting. Our help desk capabilities can be extended with hotline support, which is available 24/7.
Vehicle and Software Health Check
We provide vehicle and software health reports describing the status of your AGVs, enabling planning of maintenance activities by your team.
Critical spare parts can be made available onsite to minimize the risk of downtime.
We perform yearly vehicle checks to verify that the AGVs are able to perform safely, including any safety certifications that might be legally required in your country.
We train all Oceaneering employees involved directly or indirectly with the operation of AGVs. We offer training programs customized for specific needs, which can be repeated as either refresher courses or as training for new employees.
Since our founding in the early 1960s, Oceaneering has expanded and grown globally to service several industries such as the offshore energy industry, defense, entertainment, material handling, aerospace, science, and renewable energy industries.
In 1964, Mike Hughes and Johnny Johnson formed a Gulf of Mexico diving company called World Wide Divers. The company grew in response to increasing demand for their services and in 1969 merged with two other diving companies to form Oceaneering International, Inc.
To solve the toughest challenges, we do things differently, creatively, and smarter. As your trusted partner, our unmatched experience and truly innovative portfolio of technologies and solutions give us the flexibility to adapt and evolve, regardless of market conditions.
Our mission is to solve the unsolvable. We thrive by creating industry-changing technically creative solutions for the most complex operational challenges under water, on land, and in space. Our five core values establish a common culture and demonstrate what is most important for us as a company.
Since the beginning, the company has transformed from a small regional diving company into a global provider of engineered products and services.
Today, we develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also serve the aerospace, defense, and theme park industries.
Underpinning everything we do, safety is not only the foundation of our core values, but it is vital to our unmatched performance record and company culture. The industries we serve are as diverse as they are complex. Whether we are engineering deepwater umbilicals or developing robotics for aerospace applications, the safety and health of our employees, vendors, and customers is an integral part of our day-to-day business. If we are working, then our responsibility is to be working safely.
Since our inception in 1964, we have placed a high value on employee safety—from diving services and subsea inspection to vessel-based installation operations. We have and will continue to evolve not only our health, safety, and environmental (HSE) processes, but those of the industries in which we work.
Although we have been fatality-free since 1999, our HSE journey goes beyond statistics. As our portfolio of services has grown, we have continued to prioritize and advance our approach to HSE.