Customer Support

We are committed to providing 24/7 support for all Oceaneering® C-Nav™ products and services. Contact us by phone at any of the numbers below, or via email at cnavsupport@oceaneering.com.

  • North and Central Americas
    +1 337 210 0000

  • South America
    +55 (21) 9 7629 9606

  • Europe
    +44 (0) 1284 703 800

  • Africa
    +27 79 677 4667

  • Asia and Middle East
    +65 6501 4509

We provide convenient online access to a customer portal, helpdesk, reference guides, and other resources to help make the most of our positioning solutions.

Hardware Support

C-Nav3050

C-Nav3050 USB Driver

C-Nav3050 Firmware Version: 3.6.9.0
Please email cnavsupport@oceaneering.com to obtain the latest firmware from C-Nav.

C-Nav2050

C-Nav2050 Firmware Version: 5.1.18 (NCT-2100D)
Please email cnavsupport@oceaneering.com to obtain the latest firmware from C-Nav.

C-Nav2050 Firmware Version: 3.3.2 (NCT-2000D)
Please email cnavsupport@oceaneering.com to obtain the latest firmware from C-Nav.

C-Nav1010

C-Nav1010 Firmware Version: 2.2.12
Please email cnavsupport@oceaneering.com to obtain the latest firmware from C-Nav.

C-Nav2000

C-Nav2000 Firmware Version: 14.3
Please email cnavsupport@oceaneering.com to obtain the latest firmware from C-Nav.

Software Support

C-NaviGator