Incident Reporting and Investigation

Intent

To ensure that effective reporting, investigation, follow up and analysis of incidents and near hits are an essential part of the operations.

Expectations

  • A system is in place for the timely reporting, investigation, analysis and follow up of incidents and near hits. All incidents must be reported to management as soon as practical and reports must be completed within 24 hours. All personnel must be made aware of their responsibility to report all incidents and near hits.
  • Investigations must identify the root causes of the problem.
  • Recommendations to prevent the recurrence of the incident must be monitored and tracked until implementation.
  • Major incidents, such as day away injuries, must be investigated using a root cause analysis methodology such as TapRoot.
  • Lessons learned from incidents and near hits must be communicated across the organization.
  • The HSE Department shall conducted an analysis of injuries and near hits and provide written feedback to the appropriate operating groups.
  • All incidents, near hits and injuries must be recorded into the safety portion of the on-line HSE recordkeeping system.
  • All injuries shall be recorded according to the definitions of the OSHA injury- recording standard and reported as part of the MBO process.
  • A case management procedure is in place, which meets the requirements of the applicable insurance coverage for the operation.

Verification

Adherence with this element will be verified by determining that:

  • Employees are aware of the requirement to report injuries
  • All reported incidents are investigated within 24 hours.
  • The root causes have been identified The results of investigations are communicated to the appropriate employees
  • Trend analysis reports are developed and issued on a periodic basis.
  • HSE MBO’s are reported as required.